Privacy Policy
1. INTRODUCTION
This Privacy Policy applies to the Jetgetgames website and outlines how we handle the privacy of users who visit or interact with our site. It defines user privacy expectations and sets out the obligations and responsibilities of users, Jetgetgames, and its operators. This policy explains how user data is processed, stored, and protected.
Jetgetgames acts as the data controller in accordance with the European General Data Protection Regulation (GDPR), effective from 25 May 2018. Our contact information can be found on this website. If you disagree with how we collect or use your data, you have the right to contact your local data protection authority. However, we kindly ask that you contact us first so we can address your concerns directly.
"Personal data" refers to any information that can identify you as an individual. This does not include anonymized data. We may collect and process the following types of personal data:
Identification Data: e.g. first name, maiden name, last name, username, date of birth, gender, title, and marital status.
Contact Data: e.g. billing and shipping address, email address, and telephone numbers.
Financial Data: e.g. payment card details and bank account information.
Transaction Data: e.g. details of payments and purchases made through Jetgetgames.
Technical Data: e.g. IP address, login data, browser type and version, time zone settings, operating system, and device platform.
Profile Data: e.g. username and password, order history, preferences, interests, feedback, and survey responses.
Usage Data: e.g. how you interact with our website, games, and services.
Marketing and Communication Data: e.g. your preferences for receiving promotional messages and your communication settings.
We may also collect aggregated data derived from your personal information, which cannot identify you directly. If such data can be linked back to you, we treat it as personal data.
Sensitive Data
We do not collect any sensitive personal data (e.g., information on race, religion, political opinions, health, or sexual orientation). We also do not collect data on criminal offenses.
We collect data in several ways, including:
Direct interactions: When you fill out forms, create an account, subscribe to services, enter promotions, request support, or provide feedback via email, phone, or otherwise.
Examples include when you:
Purchase Jetgetgames products or services
Subscribe to newsletters
Enter competitions or surveys
Send feedback or questions
We may share your personal data with the following third parties for the reasons outlined above:
Other companies in our group providing IT, system, and administrative support
Third-party service providers handling IT, payment processing, and customer support
Professional advisors (e.g., lawyers, bankers, auditors, insurers)
Government bodies, tax authorities, or regulators as required under law
Ethical code authorities and consumer protection organizations
Third parties in the event of a merger, business sale, or restructuring
We ensure that any third parties we work with uphold your privacy rights and handle your data securely and legally. They are only permitted to use your information in line with our instructions.
Jetgetgames does not transfer your personal data outside of the European Economic Area (EEA).
We use appropriate technical and organizational measures to secure your personal data from unauthorized access, loss, or misuse. Access to your data is limited to those who need it for legitimate business purposes and who are bound by confidentiality.
In the event of a suspected data breach, we have procedures in place and will notify you and relevant authorities where required by law.
We retain your data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting obligations.
To determine how long we keep your data, we consider:
The nature and sensitivity of the data
The potential risk of harm from unauthorized use
The purposes for processing the data
Legal requirements
For tax reasons, we must retain basic customer information (identity, contact, financial, and transaction data) for 6 years after a customer relationship ends.
In some cases, we may anonymize your data for statistical purposes, in which case we may use it indefinitely without further notice.
Under data protection law, you may have rights including:
Access to your personal data
Correction of incorrect data
Erasure of your data
Objection to processing
Restriction of processing
Data portability
Withdrawal of consent at any time
To exercise these rights, contact us at: contact@jetgetgames.com
We will not charge you for exercising your rights unless the request is unfounded or excessive. We may request proof of identity before fulfilling any request. We aim to respond within one month, but we’ll notify you if more time is needed.
The Jetgetgames website may contain links to third-party sites, extensions, or applications. These sites may collect personal data independently. We do not control and are not responsible for their privacy policies. Please review the privacy policies of any external websites you visit.
You can set your browser to refuse cookies or alert you when they are being used. If you disable cookies, some parts of the Jetgetgames website may not function properly.
Jetgetgames uses cookies to:
Identify and differentiate users
Improve user experience
Analyze site traffic
Remember your preferences
Types of cookies we use:
Strictly necessary cookies – essential for site functionality (e.g., login)
Performance cookies – help us understand site usage and improve performance
Functionality cookies – remember your settings and preferences
Targeting cookies – help tailor marketing and ads based on your behavior
This Privacy Policy is effective as of May 1, 2018.